Navigation Links

Clicking the Add/Edit Customer Asset Alias link takes the user to the Add/Edit Customer Asset Alias page.
Note: Depending on how you are provisioned, this menu item may not display.

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View My Profile

Clicking the View My Profile link takes the user to the View/Edit User Profile page, if provisioned for AT&T BusinessDirect.

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View Managed Services and Products

Clicking the View Managed Services and Products link takes the user to the View Managed Services and Products page, if provisioned for AT&T Premier.

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Scheduled Maintenance

Clicking the Scheduled Maintenance link takes the user to the Scheduled Maintenance page.

If the user is not provisioned for Scheduled Maintenance, this link does not appear.

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Manage eNotifications

Clicking the Manage eNotifications link takes the user to the Manage eNotifications Home page.

If the user is not provisioned for the Manage eNotifications tool, which is used to set up notifications sent to alternate media devices (e.g. eMail, Phone, Pager, etc.) for Managed Services ticket events, clicking this link will produce an error message saying that the user is not authorized for this tool.

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Global TACACS

Under Global TACACS are two links:

Request a Customer Read-Only ID - This link takes you to the Global TACACS: Request a Customer Read-Only ID form.
Change My Read-Only ID Password - This link takes you to the Global TACACS: Change My Read-Only ID Password form.

This menu item only appears if you are provisioned for TACACS access.

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Report & Track Voice and Data Troubles Home

Clicking the Report & Track Voice and Data Troubles Home link takes the user to the AT&T eMaintenance for voice and data troubles home page.

If the user is not provisioned for voice and data troubles, this link does not appear.

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AT&T BusinessDirect

Clicking the AT&T BusinessDirect link takes the user to the AT&T BusinessDirect page, if provisioned.

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AT&T Premier

Clicking the AT&T Premier link takes the user to the AT&T Premier page, if provisioned.

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Write to Us

The Write to Us link opens the Give Us Your Feedback, Comments, and Suggestions screen.

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Help

From the Help menu, General Help was selected to bring up this online help for AT&T eMaintenance for Managed Services. The second menu item in the Help menu is Application Tutorial. Using the third menu item in the Help menu, the user can select either Show Quick Help (opens all Quick Help) or Hide Quick Help (hides all Quick Help).

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Close

Clicking the Close link closes the application without saving the data.

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