User Information
The following fields are retrieved from your AT&T BusinessDirect user profile and are read-only in this screen.
- First Name
- Last Name
- Street
- City
- State
- Zip Code
- Country
- Room
- Phone
- Floor
- Contact Hours
User Preferences
Note: This section appears only if you are provisioned for Voice and Data (transport) Services.
You can select checkboxes to enable or disable informational pop-up windows. The list of windows may include:
- Disable warning messages when searching through large amounts of data.
- Disable ticket creation confirmation message.
- Suppress EFMS Disconnect Tickets.
- Disable RPM Monitor Ticket Message.
- Disable Client Ticket Number warning message.
The Session Length drop-down list lets you select the time interval after which your Managed Services login will time out:
- 6 hours
- 12 hours (the default)
- 1 day
- 7 days
- 14 days
- 30 days
To activate your user preferences, select the Update Profile command button at the bottom of the View/Edit User Profile screen.
Provisioned User Information
This section displays the following provisioned user information:
- Type of User: e.g., Regular or Company Administrator
- Nework Services: Voice and Data Services you are provisioned for, if any
- Privileges: e.g., Ticket Auto-Status Notification
To activate your user preferences, select the Update Profile command button at the bottom of the View/Edit User Profile screen.
Authorized Functional Area, Company/Client Name or Customer Code & Customer Name, Org Group, and Services Lines
Note: This section appears only if you are provisioned for Managed Services. Different headers and column titles display based on how you are provisioned.
This section lists the Functional Areas, Client/Company Names or Customer Code & Customer Name, Org Groups (Account IDs), and associated Service Lines for which you are provisioned. All fields are read-only.
Command Buttons
The following command buttons are at the bottom of the View/Edit User Profile screen:
- Update Profile saves the changes you made in the User Preferences section to your user profile.
- Administer MCNs opens a window where you can add and remove MCNs to and from an MCN group.
- Administer BES BANs opens a window where you can add and remove BES BANs to and from a BES BAN group.
- View Managed Services and Products opens a window that lists your provisioned managed services and their accompanying products.
- Reset Form restores the User Preferences options to their state when the View/Update User Profile screen was last opened.
- Cancel closes the View/Edit User Profile screen without saving changes to the User Preferences section.
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